State Farm® Insurance Agent Clyde Bryant
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
L. O
August 8, 2024
"I would highly recommend considering coverage elsewhere. Speaking as a 7+ yr loyal customer this agency (Clyde, Ms. Pearlee and staff) was always very friendly and nice to work with. They covered my home and auto. They were very nice, that's until I had to file a homeowners claim for my roof and privacy fence that was blown down in a series of bad storms (the news even reported the tropical storm rated wind gusts). When the adjustor came out I soon received a letter informing me that they wouldn't be covering my fence or roof. Shocked, I called the number listed and was advised that "although no rot was visibly discovered" the fence had to have rot already to blow over. REALLY?? I reminded them that even the news was reporting the tropical storm rated winds we had been seeing in the series of hail storms. They then went on to tell me that they were not able to find enough hail damage to cover my roof repairs needed. This obviously came as a complete surprise as all of the storms had been big discussions on the news and was only one series of multiple hail storms we had seen over the past 12 - 18 months in my area. "Literally all four" of my direct neighbors and multiple others on my street (with different insurance companies) got their roofs replaced within a 3 - 6 month period following these storms. Every adjustor (different from different companies) that came out to inspect my neighbors roofs told me that I had worse hail damage to my roof than their customers roof that they approved for replacement. When I reached our to Clydes (State Farm) office they said they were sorry but there is nothing they could do as all their claims were handled through corporate. They were very cold and short with me. Almost as if it was a different staff than the "Pearlee, Clyde, and team" that had always been so friendly and nice that I had been making my payments to for the past 7+ years. Needless to say, I'm now with another company and I'm telling everyone I can about this SF experience in hopes that they don't go through this with them as I experienced."
"Thank you for your feedback, and I’m truly sorry to hear about your experience. I completely understand your frustration and disappointment, especially after being a loyal customer for so many years. Please know that your concerns are important to us, and I regret that we weren’t able to meet your expectations during a time when you needed us most. While claims decisions are handled at the corporate level, it’s clear that the communication and support you received from our office fell short, and for that, I sincerely apologize. We wish you the best moving forward and are here if you ever need further assistance. - Clyde Bryant - State Farm Insurance Agent, Hattiesburg, MS"
RB3
January 22, 2024
"Does a great job in all areas of insurance, banking, investments and financing.."
"Thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Kiyana Chattman
October 5, 2023
"Thank you for providing me with exceptional customer service. I will be recommending you to my family and friends for their insurance needs."
"Thank you for the five-stars, Kiyana! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Olivia Miller
September 22, 2023
"Clyde Brant and his team are amazing! Their commitment to customer service is truly unmatched. I highly recommend going to them for all of your insurance needs!"
"Thank you for the five-star rating, Olivia! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
leander bridges
June 5, 2023
"Mr. Bryant is very knowledgeable and personable. Our time with him was very informative and beneficial."
"Leander, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Tina Orman
July 31, 2021
"Ms Annie is on top of her game ty for helping me out 😜"
Janet Webb
February 24, 2021
"Mr. Bryant is awesome. He and everyone else who works there are very patient, kind and professional. They listen to me and take their time to help or explain. I have saved so much time and money because of them. I have had my insurance with them for about 20 years, and in all that time they have given me flawless customer service.."
Neal Griffis
February 3, 2021
"The only place to buy insurance great people willing to help you anytime"
Joann hollingsworth
January 7, 2021
"Friendly employee and manager. Atmosphere is wonderful"
Jason Neel
September 27, 2020
"Have been using Clyde Bryant for years now and have nothing but great things to say about the staff and him. Very personal and professional staff that have decades of experience. 5 star rating is probably not high enough in my experience."